Our Blog

  • 15 Oct, 2017 SALESFORCE UPDATES
    Winter 18 has just been released
    It's here! You may have noticed when you logged into Salesforce recently, that the final update for this calendar year (Winter 18') has been released. All Australian Salesforce platforms were updated this past weekend automatically. This update brings with it a host of updates and new features to the Salesforce platform. Read more
  • 03 Jul, 2017 SMALL BUSINESS
    Salesforce and DocuSign – eSignature powered by CRM
    DocuSign is an eSignature platform that Salesforce can leverage to add a more professional look to your business. Integrating the platform with your CRM allows you to automatically add eSignatures to your documents. Read more
  • 05 Jun, 2017 ALL
    Salesforce Summer 17 – Top new features
    The next Salesforce release is about to be released worldwide. The Summer 17' update brings with it many enhancements to the lightning experience that many people will be cheering about! We have read through the 582 pages of release notes and are bringing you the top new features you will see when your instance is updated. Read more
  • 22 May, 2017 SMALL BUSINESS
    Exploring CRM Options – Free CRM Vs Paid CRM
    Customer Relationship Management. It’s the term used to describe intelligent business software that helps to manage and track customers (and potential customers!) through their lifetime with your business. But should your business go with a free CRM or paid version? Read more
  • 15 May, 2017 SMALL BUSINESS
    Making the First Steps with A CRM System – Preparing the Team for Change
    Employees are calling in sick, management is nervous, babies are crying, dogs barking in the background and the sky outside is bright red… Does this sound like your business when you implement changes? Don’t be afraid, we can walk you through how to prepare the team for upcoming changes to allow the team to embrace, not reject a new CRM system. As humans, we are naturally not crazy about change. It’s human nature to want stability and consistency. So, how do we naturalise change in a business environment? Read more
  • 05 May, 2017 SMALL BUSINESS
    When Does Your Business Need a CRM?
    If you have ever started a business – you know that you want to start as lean as possible. This has forced you to use applications such as Excel and Outlook to manage your entire business and client database. Pair this with a smartphone and you have a pretty good combination of software that is cheap and effective for any start-up business to find their feet. But - when do you need to take the next step? Read more
  • 27 Apr, 2017 SALES
    6 Ways to Increase Team Engagement in Salesforce
    Salesforce is a brilliant platform for managing your business – so long as you provide it with enough data. The value of data is today’s terms is astronomical. Why is data so highly valued? Because with data we can examine trends, make predictions, and make decisions based on the data we have. In short: the more data you have, the more you can understand the world around you. Read more
  • 23 Apr, 2017 SALES
    How Sales Cloud is Revolutionising B2B and B2C Sales
    The landscape between technology and customer relationships is evolving. The advent of cloud computing services, insights from data science and an always connected, any device configuration is pushing slow-adapting businesses behind their competition at a rate never seen before in the age of technology. The Sales Cloud is bridging this gap. Read more
  • 13 Apr, 2017 SALESFORCE UPDATES
    New Website – Partial Launch
    Today marks an exciting day for SOL Business Solutions! We have just completed a soft launch of our new website. If you are reading this post, we have been successful in going live! There its still a bit of work left for us to finish the site, including the content on some pages however we hope to have this completed over the next few days. Read more
  • 08 Apr, 2016 SALES
    The Salesforce Summer ’16 Release is around the corner
    The Salesforce Summer 16 Release focuses on major upgrades to the Sales Cloud. New Editions, Feature changes and automation on professional edition are some of the major features in the new release. Read more
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